← Back to Support

Zoom Integration

Connect your Zoom account to analyze meeting transcripts

Overview

MiruPulse integrates with Zoom to automatically import transcripts from your cloud-recorded meetings. Once connected, new meeting transcripts will appear in your Conversations queue for review and analysis.

Note: You must have Zoom cloud recording enabled with automatic transcription turned on. This is available on Zoom Pro, Business, and Enterprise plans.

What We Access

✅ We Access

  • • Transcript text from cloud recordings
  • • Meeting title and date
  • • Meeting duration
  • • Your Zoom user profile (name, email)

❌ We Do NOT Access

  • • Audio recordings
  • • Video recordings
  • • Meetings you didn't host
  • • Chat messages
  • • Participant contact information

How to Connect Your Zoom Account

1

Go to Settings

Navigate to Settings → Integrations in your MiruPulse dashboard.

2

Click "Connect Zoom"

Find the Zoom integration card and click the "Connect" button.

3

Authorize on Zoom

You'll be redirected to Zoom's authorization page. Review the permissions and click "Authorize" to grant MiruPulse access.

4

You're Connected!

You'll be redirected back to MiruPulse with a success message. Your Zoom integration is now active.

How It Works

Automatic Import Flow

1. Meeting ends
2. Zoom processes recording
3. Transcript imported
4. Ready for review
  1. Host a Zoom meeting with cloud recording and transcription enabled.
  2. End the meeting. Zoom will process the recording and generate a transcript (usually takes 5-15 minutes).
  3. Automatic notification. When the transcript is ready, Zoom notifies MiruPulse automatically.
  4. Review in Conversations. The transcript appears in your Conversations page under "Pending" for speaker confirmation.
  5. Confirm speakers and analyze. Verify who is the main speaker, then click "Analyze" to generate insights.

Manual Sync

If you connected Zoom after hosting meetings, you can manually sync to import existing transcripts:

  1. Go to Settings → Integrations
  2. Find your connected Zoom account
  3. Click "Sync Now" to import transcripts from the past 30 days

Requirements

  • ✓
    Zoom Pro, Business, or Enterprise account

    Cloud recording is not available on free Zoom accounts.

  • ✓
    Cloud recording enabled

    Go to Zoom Settings → Recording → enable "Cloud recording".

  • ✓
    Audio transcript enabled

    In Recording settings, enable "Audio transcript" under Advanced cloud recording settings.

  • ✓
    You must be the meeting host

    We only import transcripts from meetings you hosted.

Disconnecting Your Zoom Account

You can disconnect your Zoom account at any time:

  1. Go to Settings → Integrations
  2. Find your connected Zoom account
  3. Click "Disconnect"

Note: Disconnecting stops future transcript imports. Previously analyzed conversations will remain in your history unless you delete them manually.

Troubleshooting

My meeting transcript didn't appear

  • • Wait 10-15 minutes after the meeting ends for Zoom to process the recording
  • • Ensure cloud recording was enabled before the meeting started
  • • Verify you were the host of the meeting
  • • Try clicking "Sync Now" in Settings → Integrations

Authorization failed

  • • Make sure you're signed into the correct Zoom account
  • • Try disconnecting and reconnecting the integration
  • • Clear your browser cookies and try again

No transcripts available

  • • Verify "Audio transcript" is enabled in your Zoom recording settings
  • • Check that the meeting had audio content to transcribe
  • • Ensure cloud recording is enabled on your Zoom account

Privacy & Security

We take your privacy seriously:

  • We only access transcript text, never audio or video
  • Your Zoom OAuth tokens are encrypted and stored securely
  • We verify webhook requests using HMAC signatures
  • All data transmission uses TLS 1.3 encryption
  • You can disconnect and delete your data at any time

For more details, see our Privacy Policy.

Need More Help?

If you're still having issues with the Zoom integration, we're here to help.

Contact Support